Cookie Policy
This policy explains how TRENZ SPACE LTD uses cookies and similar technologies on our website, and how you can manage your cookie preferences.
1. Introduction
This Cookie Policy explains what cookies are, how TRENZ SPACE LTD ("we", "us", "our") uses cookies and similar technologies on our website at trenzspace.cloud, and how you can control the use of cookies when you visit our site.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you can adjust your browser settings to refuse cookies or disable specific categories of cookies as described in this policy. Please note that disabling certain cookies may affect the functionality of our website.
This Cookie Policy should be read alongside our Privacy Policy, which provides broader information about how we handle personal data. The Privacy Policy is available at privacy-policy.html.
2. What Are Cookies
A cookie is a small text file that is placed on your computer, tablet or mobile device when you visit a website. Cookies are widely used by website operators to make websites work, improve efficiency, provide information to the website owner, and personalise the user experience.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser for a specified period of time, or until you manually delete them. Session cookies are temporary and are deleted automatically when you close your browser.
Cookies can be set by the website you are visiting ("first-party cookies") or by other organisations whose content or services appear on that website ("third-party cookies"). We explain both types in detail below.
In addition to cookies, our website may use similar technologies such as web beacons (small transparent images that can track user behaviour), pixel tags and local storage. For simplicity, we refer to all such technologies collectively as "cookies" in this policy, except where specifically distinguished.
3. Categories of Cookies We Use
3.1 Strictly necessary cookies
These cookies are essential for our website to function correctly. They enable core functionality such as page navigation, form submission and access to secure areas of the website. Without these cookies, the services you request through our website cannot be provided. Because these cookies are essential, they cannot be disabled through our cookie management tools, though you can configure your browser to block all cookies (including essential ones), which may prevent parts of our website from functioning correctly.
Essential cookies we use include cookies that maintain session state during your visit, cookies that remember your cookie consent choice to avoid repeatedly asking for your preferences, and cookies that support the secure submission of enquiry forms.
3.2 Performance and analytics cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often and whether they receive error messages. All information these cookies collect is aggregated and therefore anonymous — it is used to improve the performance and usability of our website rather than to identify individual users. We use analytics cookies to understand traffic patterns, identify which content is most useful to visitors, and detect and fix technical issues.
Analytics cookies are placed by third-party analytics platforms that process data on our behalf as data processors. We have entered into appropriate data processing agreements with these providers and configured their tools to minimise personal data collection where technically feasible, including through IP anonymisation settings where available.
3.3 Functionality cookies
These cookies allow our website to remember choices you make, such as whether you have previously dismissed a notice or notification. They may also be used to provide enhanced functionality such as remembering form fields during your visit. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
3.4 Targeting and advertising cookies
We do not currently use targeting or advertising cookies on our website. We do not operate third-party advertising campaigns and we do not allow advertising networks to place cookies on our website. Should this position change in the future, we will update this Cookie Policy to reflect the change and implement appropriate consent mechanisms before any targeting cookies are placed.
4. Specific Cookies Used on This Website
The following table provides information about the specific cookies used on our website. Cookie names, providers and durations may change as we update our website and service providers. We will update this policy when material changes occur.
4.1 Essential cookies
- Session cookie: Used to maintain user session state during a single visit. Duration: session (deleted when browser is closed). Provider: trenzspace.cloud.
- Cookie consent cookie: Stores your cookie consent preferences to avoid requesting consent on every page load. Duration: 12 months. Provider: trenzspace.cloud.
- CSRF token cookie: Used to protect form submissions against cross-site request forgery attacks. Duration: session. Provider: trenzspace.cloud.
4.2 Analytics cookies
- Analytics identifier: Used to distinguish unique visitors and track visits across sessions for statistical purposes. IP addresses are anonymised before storage. Duration: up to 24 months. Provider: analytics service provider operating under a data processing agreement.
- Analytics session cookie: Used to track a single browsing session and the pages visited within it. Duration: session. Provider: analytics service provider.
- Analytics referral cookie: Used to determine how a visitor arrived at our website (e.g. from a search engine, a direct link or a referring website). Duration: up to 6 months. Provider: analytics service provider.
5. Third-Party Cookies
Our website may include content or features provided by third parties, including maps, embedded content or analytics services. These third parties may place their own cookies on your device when you visit our website. We do not control these third-party cookies and they are governed by the privacy policies of the respective third parties, not by this Cookie Policy.
Our website currently embeds a Google Maps frame on the contact page to assist visitors in locating our offices. When you view this embedded map, Google may place cookies on your device in accordance with its own privacy and cookie policies. We recommend reviewing Google's privacy policy and cookie settings for more information. Google's privacy policy is available at policies.google.com/privacy.
We have configured third-party embeds to use privacy-enhanced modes where available and have restricted third-party content to the minimum necessary for website functionality. We do not receive or process any personal data collected by third-party cookies unless it is shared with us through an agreed analytics or service integration.
6. Managing Cookie Preferences
You have several options for managing the cookies that are placed on your device when you visit our website.
6.1 Browser settings
Most internet browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, to alert you when a cookie is being placed, or to delete cookies that have already been placed. The method for doing this varies by browser. Below are links to instructions for commonly used browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and data stored
- Apple Safari: Preferences > Privacy
Please note that if you disable or refuse cookies, some parts of our website may not function correctly. In particular, form submission and session management depend on essential cookies that cannot be disabled through our tools.
6.2 Analytics opt-out tools
Many analytics providers offer opt-out browser add-ons or specific opt-out mechanisms. Where we use analytics providers that offer such tools, we will endeavour to document them in this policy. For browser-based analytics opt-out, Google Analytics Opt-out Browser Add-on is available at tools.google.com/dlpage/gaoptout.
6.3 Do Not Track signals
Some browsers allow you to send a "Do Not Track" signal to websites you visit. Our website currently does not respond to Do Not Track signals in a standardised manner, as there is no universally accepted standard for how websites should respond to such signals. We will review this position if a recognised standard is adopted.
7. Cookie Retention Periods
Cookie retention periods vary depending on the type and purpose of the cookie. Essential session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified at the time they are set, or until you manually delete them. Analytics cookies on our website typically have a maximum lifespan of 24 months from the date they are set or last updated. We review cookie retention periods periodically to ensure they remain proportionate to the purposes for which the cookies are used.
8. Legal Basis for Cookie Use
Our use of cookies is governed by the UK Privacy and Electronic Communications Regulations (PECR) in conjunction with the UK GDPR. Strictly necessary cookies are used on the basis of our legitimate interest in providing a functional website, and do not require your consent. All other cookies are used either on the basis of your consent (obtained through our cookie consent mechanism) or on the basis of legitimate interests, where we have assessed that our interests are not overridden by your privacy rights and freedoms.
Where we rely on consent for non-essential cookies, you may withdraw that consent at any time by adjusting your cookie settings through your browser or by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable legal requirements or updates to our website functionality. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you through a notice on our website. We encourage you to review this policy periodically to remain informed about our use of cookies.
10. Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us using the details below. We will respond to all enquiries within a reasonable period.
TRENZ SPACE LTD
9 Skyport Drive
Harmondsworth
West Drayton, UB7 0LB
United Kingdom
Email: info@trenzspace.cloud
Telephone: +44 7715 580471